Privacy Policy
Last Updated: January 2026
Introduction
Best Car Rates ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our auto insurance comparison services.
Important: Best Car Rates operates as a pass-through comparison service. We do not store your personal information on our servers. When you submit a quote request, your information is transmitted directly to our insurance carrier and agent partners who can provide you with quotes. We act solely as a conduit to connect you with these providers.
Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact information (email address, mailing address)
- Date of birth and gender
- Driver's license information
- Vehicle information (make, model, year, VIN)
- Driving history and claims history
- Current insurance information
- Employment and education information
Automatically Collected Information
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide auto insurance quotes from our partner carriers and agents
- Match you with insurance providers based on your needs
- Communicate with you about your quote requests
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
- Send promotional communications (with your consent)
Information Sharing
As a pass-through comparison service, we transmit your information directly to our partners without storing it ourselves. Your information may be shared with:
- Insurance Carriers and Agents: Your information is transmitted directly to our network of insurance partners who can provide you with quotes and coverage options. Once transmitted, these partners become the data controllers for your information.
- Service Providers: Third-party vendors who assist us in operating our website and facilitating the transmission of your information.
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site, remember your preferences, and deliver relevant advertising.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information during transmission. Because we operate as a pass-through service, we do not store your personal information on our servers after it has been transmitted to our insurance partners.
Your information is transmitted using secure, encrypted connections. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security during transmission.
Data Retention: Since we do not store your personal information, we do not maintain records of your quote requests or personal details. For information about how our insurance partners retain your data, please refer to their respective privacy policies.
Your Rights and Choices
Because we do not store your personal information, many traditional data rights requests should be directed to the insurance partners who received your information. However, depending on your location, you may have the following rights:
- Opt-out of having your information transmitted to insurance partners before submitting a quote request
- Opt-out of marketing communications
- Request information about which partners received your data
For requests to access, correct, or delete your personal information, please contact the insurance carriers and agents who received your information directly, as they are the data controllers who maintain your records.
To exercise rights related to our service, please contact us using the information provided below.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion, and opt-out of the sale or sharing of personal information.
For more information about your California privacy rights, please visit our California Privacy Choices page.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Best Car Rates
Email: privacy@bestcarrates.com